We do not accept returns for any reason other than confirmed cases of Dead on Arrival (DOA) where we offer replacement product. Please inspect your product upon arrival and report any issues immediately.

Refunds are not provided for any reason after the product is ready to dispatch or has been dispatched. However, we do offer replacements for products confirmed as Dead on Arrival (DOA)

Yes, we offer replacements strictly for products confirmed as Dead on Arrival (DOA). Please contact our support team within 3 days of the delivery date to request a replacement.

Unfortunately, we do not accept exchanges for any reason once the product has been dispatched. We recommend ensuring compatibility and specifications before finalizing your purchase.

Dead on Arrival (DOA) refers to products that are non-functional upon arrival or fail to operate within the initial setup phase due to manufacturing defects or damages incurred during shipping.

To initiate a replacement for a product identified as Dead on Arrival (DOA), please reach out to our customer support team within 3 days of the delivery date. Provide detailed information and, if possible, supporting evidence such as images or videos displaying the issue.

Unfortunately, any requests for replacements due to defects or malfunctions reported beyond the 3-day DOA replacement window will not be accepted.

Regrettably, we do not accept returns, refunds, or exchanges for reasons other than Dead on Arrival (DOA) within the specified 3-day window.